(1)There shall be Student Grievance Redressal Committee (SGRC) at the University and College Level to resolve the Grievances of Students and to suggest different ways and means to minimize and prevent such grievances. The functional mechanism of working of Student Grievance Redressal Committee shall be as prescribed by Statutes, prepared in accordance with the provisions of the University Grants Commission (Redressal of, Grievances of Students) Regulations23, or any other regulations for the time being in force.

(2)The Student Grievance Redressal Committee shall also be mandated with the redressal of election-related, including, grievances, but not limited to breaches of the code of conduct of elections and complaints relating to election related expenditure. The composition of the Student Grievance Redressal Committee at University shall be as follows: -

(a)Director, Student Affairs – Chairperson;

(b)Registrar – Member;

(c)Five Professors of the University nominated by the Vice Chancellor as Members;

(d)Two final year students of the University – one boy and one girl nominated by the Pro-Vice Chancellor;

(e)Proctor– Member Secretary; and

(f)Any Special Invitee as nominated by the Chairperson.

(3)The composition of Student Grievance Redressal Committee at College level shall be as prescribed by Statutes, prepared in accordance with the provisions of the University Grants Commission (Redressal of Grievances of Students) Regulations23, or any other regulations for the time being in force.

(4)The term of the special invitee shall be one year.

(5)The quorum for the meeting including the Chairperson, but excluding the special invitee, shall be fixed at six members.

(6)In considering the grievances before it, the SGRC shall follow principles of natural justice.

(7)The SGRC shall send its report with recommendations, if any, to the competent authority of the institution concerned and a copy thereof to the aggrieved student, preferably within a period of 15 working days from the receipt of the complaint.

(8)In pursuit of its duties, the SGRC may prosecute violators of any aspect of the code of conduct or the rulings of the committee. The SGRC shall serve as the court of original jurisdiction.

(9)The Vice Chancellor shall have appellate jurisdiction over issues of law and fact in all cases or controversies arising out of the conduct of the elections in which the SGRC has issued a final decision. Upon review, the Vice Chancellor may revoke or modify the sanctions imposed by the SGRC.

(10)Each University shall appoint Ombudsperson for grievance redressal of students of the University and colleges under its jurisdiction as per University Grants Commission (Redressal of Grievances of Students) Regulations23 as amended from time to time.

(11)The duties and the procedure for handling of grievances shall be as prescribed by the University Grants Commission (Redressal of Grievances of Students) Regulations23 as amended from time to time.